What your shipments need
- SFDA product registration and import permits confirmed before booking
- Temperature-controlled transport, typically 2–8 °C or 15–25 °C, with monitoring
- Fast clearance so cold-chain time is not lost at the port
- Delivery to licensed warehouses, distributors and hospitals
Services that fit
| Service | How it helps |
|---|---|
| Air cargo (temperature-controlled) | Vaccines, biologics and time-critical medicines |
| Sea freight (reefer) | Planned replenishment of stable products at lower cost |
| Customs clearance | SFDA release, FASAH filing and duty handled at RUH, JED and DMM |
| Domestic distribution | Delivery to SFDA-licensed facilities across the Kingdom |
Compliance and planning
- Pharmaceuticals must be registered with the SFDA, and each shipment needs a release permit
- Controlled and narcotic substances need special licences and cannot ship without them
- Keep temperature records, batch numbers and expiry dates with every consignment
- Products with medical-device status follow SFDA medical-device rules instead
Frequently asked questions
What approvals do medicines need?
Medicines need SFDA product registration and import permits, and controlled substances need extra approvals. We confirm everything before shipping.
How do you protect the cold chain?
We book GDP-compliant temperature-controlled air cargo, use data loggers and plan priority clearance so products stay within range.
Reviewed by Hammad Basravi, Operations Manager, Freight & Customs · Updated October 2026